The Star TSP650-II model can be used with the Windows Sellsy Retail application.
However, it is necessary to install it and set it up in order for it to work.
1st step: downloading and installing the drivers
The printers drivers can be downloaded on the manufacturer's website.
Once download is complete, you can proceed to the installation.
Unzip the downloaded file and launch the "Autorun.exe" file. Then, follow the different steps until the end of the installation, while keeping the default options.
Once the installation is over, you can go to the next step.
2nd step: setting up the printer.
Launch the software called "Printer Utility StarPRNT". A new window will open, asking to choose the printer model you are using.
Please select the option called "TSP654II", then confirm. You can now go to the next step.
You now have to select the type of interface you are using. Select the "ethernet" option then click on the tab called "Find a network". If your printer is properly connected to your local network, it should be automatically detected. Otherwise, please check your installation.
Important: we recommend that that you configure your network in a way so your printer can use a fixed IP. This will ensure that the configuration won't change.
Note: a firewall could block the communication between your PC and your printer. If you think your installation is right, make sure to check this.
Your printer now communicates with your PC. You just need to set it up.
On the application configuration main menu, click on the "OPOS" feature.
You will enter the different devices used.
For your printer, click on the "Add" tab in the "POSPrinter". Make sure that the "Control Object" et "Service Object" options are checked.
A window will invite you to write the device's name. Write the following name: "TSP650II_PosPrinter", then confirm.
If you use a cash drawer, click on the "Add" tab in the "OPOS cash drawer" section. Proceed to the same checking as above.
Once again, a window will ask you to write the device's name. Write the following name: "TSP650II_CashDrawer", then confirm.
Important: you must keep the devices names we give you. They are used to recognize the devices used which allows us to optimize the printing and drawer opening processes.
Here you go, your hardware is installed, setup, and ready to use!
In order to make sure that the setup is correct, you can make a few tests by clicking on the tabs called "check the functioning". If your devices react you can proceed to the installation of the Sellsy Retail software. If not, please check the previous steps above.
Do not hesitate to contact our support team if you encounter any issue during the installation.