Sellsy Retail allows you to easily manage the return of items.
To create a return, add the product to your receipt and click / press its line in the ticket:
The options window appears, click Back and OK.
The article appears in negative in the ticket:
To handle the return two cases are possible.
If the amount of sales exceeds the return: the return is simply deducted from the total and you can record the remaining payment.
If the amount of the return exceeds the sales, then you aves two options:
1 - Refund customer
You then specify the method of refund.
The system displays the amount you have to repay.
2 - Create a credit note
A credit note is a negative receipt usable for the client in a given period.
Choose an expiry date and validate.
The credit note is created and the ticket is printed. You can then give it to your client.